My Business Attitude & Service Philosophy
To build a successful and sustainable business it has to be based on honesty and trust! People want to do business with someone they can rely on and a person that will always keep their best interests in mind.
Clients need to know they can count on me to deliver what they expect, when they expect it and to give them honest and direct feedback every step of the way.
For me, taking care of my clients real estate needs is more than just a transaction. I strive to be the person my clients can trust and rely on to assist them with all their real estate needs for any situation and for all the various phases and stages of their lives.
Prior getting into real estate, I spent many years in the hospitality/service industry starting in sales and working my way up to General Manager for Ritz-Carlton, Marriott and Sheraton brands.
In addition, I held the position of Vice President of Sales and Marketing for AAA Missouri insurance and Pelican Hill Resort in Newport Beach.
The hospitality industry is where I sharpened my leadership, negotiation and service skills which made the transition to real estate very easy and tools I use everyday to provided exemplary service to my clients.
To this day, I still get a kick out of helping helping people solve whatever real estate challenges lay before them. My client reviews represent the level of service I provide each and every client, each and everyday!!
I am originally from Milwaukee, WI. My wife, Jackie and I have been married for 28 wonderful years! We met in Las Vegas airport on Mother’s Day in 1985 waiting in line to get on the same flight back to Denver. Upon landing, I asked her out, we dated for 3 years and were married in 1988.
We have two sons, Tyler and Hayden who grew up in Dana Point. Both are recent college graduates and also live in Southern California.
“We felt very taken care of with Chuck. He is professional, thorough and very knowledgeable so we trusted him through every step of the way. The escrow process can be a stressful time with a lot of details to keep track of and important questions to ask, but with Chuck as our agent we were relaxed and knew we could trust any advice he gave us – that is so important!” — Maryam F.
“VERY THOROUGH AND PROFESSIONAL. Chuck and his team are very thorough and professional. Would recommend to anyone looking to either buy or sell.” — Frank and Connie L.
“HE KNOWS THE MARKET, LISTENS AND UNDERSTANDS WHAT YOU WANT! Chuck Harper represents the best example of a professional real estate agent. He knows the market, listens and understands what you want but most of all he keeps the buyer informed throughout the whole process.Buying a house can be stressful but Chuck made the buying experience enjoyable. I definitely will use him in the future and would recommend him to home buyers of all ages, whether it is your first home or your fifth home!” — Sandy C.
“TRUST US…GO WITH CHUCK. We lucked out when a friend referred us to Chuck. My wife and two young kids were moving from the east coast to southern California, so getting this move right was a big deal.Several months before we flew out to look at properties we spoke with Chuck several times to review the attributes for our future home. He was always responsive and communicative.We flew out to California and had only three days to find a place. The short time crunch didn’t phase Chuck since he had been working behind the scenes well before our arrival.With Chuck’s help we quickly narrowed our search and soon thereafter the deal was done. Trust us…go with Chuck, you won’t regret it.” — Peter and Erin M.
“WENT ABOVE AND BEYOND THE CALL OF DUTY! Chuck went above and beyond the call of duty in helping us find our way through the complications of the home buying experience. We’re very grateful for his helpfulness, insight, and professionalism. ” — Michael and Susan J.
“HE WAS THE PERFECT MAN FOR THE JOB! Chuck Harper was recently my listing agent for the sale of my condo in Aliso Viejo. He was the perfect man for the job because he helped me set the price, spent 2 weekends personally sitting there for open houses, had a wonderful photographer take great photos of my home that made it look it’s absolute best, printed great flyers & did everything a top notch professional Real Estate Agent does for a valued client. He helped me set the initial price, which was higher than any units had ever sold for in my community. My home did have the biggest & most attractive back yard with an amazing view in the entire community. His guidance & expertise helped us find a qualified buyer in less than a week and they didn’t just pay the list price but $1000.00 over list price! That’s a record high in my neighborhood.
I felt very confident that Chuck had my back all through the selling process and he kept me updated regularly. Overall I couldn’t be more pleased with my choice of having Chuck Harper my listing agent and I encourage anyone selling their home to list with Chuck and the Z Team at Keller Williams. The entire team helped me through the process from start to finish with Chuck as my Team Captain. — Janice R.
“BELIEVE ME, CHUCK IS THE BEST. If you are looking for someone who looks out for you, then Chuck is the best. I have purchased at least 20 homes from rental property to primary residence etc. I am pretty experienced in home buying and selling, and Chuck is the tops for looking out for you, as he really came through for me, when the chips were down.
In April, 2019 I bought a home in Anaheim using him as my agent. Let’s start with the offer. There were 3 offers on this wonderful home and 2 more waiting. Chuck was relentless in getting our position in 1st place. Early on, the contact with the other agent was vital in getting us considered 1st. We had a contingency to sell our home.
The buyers of our home also had a buyer, so our position was not ideal, but Chuck got us in there. It must have been just determination and his ability to connect with others. You will see once you speak with him.
Well, he made the connection, and we were on our way with a 35 day escrow, even though we had just accepted an offer on our home. During the escrow there were many instances where Chucks negotiating expertise came into play, like request for repairs, move in/out dates etc. Also as a sideline, the home inspector he has is phenomenal. I am a low voltage contractor and his guy did an exceptional job for me. Many inspection reports are full of fluff and BS. His inspection was on point, understandable and thorough, and was critical in my evaluation of the new home.
Next let’s talk about Possession. Possession usually takes place on close of escrow, so that means we would have to rent a hotel while the buyers of my buyers closed, then my buyers closed, and then I would close with the sellers of my house. I had possession of my current home close of escrow plus 3 days, which gave me some leeway. We also negotiated some extra time so that I did not have to rent a hotel and I had a day or 2 to get my new home ready. Chuck was in touch with my selling agent during the process to make sure I was covered with removing contingencies and possession etc.
So in order to not make this too long, I am grateful for Chuck’s determination, and his looking out for me and my wife during the 30 day escrow.
Just one last thing. I needed some help after the escrow closed with my home warranty company, and Chuck was there. This was a month after our transaction had closed. Believe me, Chuck is the BEST.” — Vince and Irene C
“CHUCK WAS FANTASTIC TO WORK WITH! Chuck was fantastic to work with. He listened, He acted on what we described, He searched the market diligently and negotiated aggressively. He knows the market and is careful to learn your needs and desires. A true advocate and professional!” — Bob and Debbie S.
“CHUCK HARPER DID AN EXCELLENT JOB OF LISTING AND SELLING MY HOME. Chuck Harper did an excellent job of listing and selling my home. He was patient with me as it took me some time to make the decision to sell but once I did, he was the consummate professional. He did a lot of research up front to discern the best sales price, and presented and delivered an excellent marketing plan. He kept me appraised of every step in the process which made me comfortable and relaxed from beginning to the end. He cares about his relationships with his clients, and integrity/transparency comprise who he is a person and as a sales professional.” — Carole M.
“CHUCK GOES ABOVE AND BEYOND WHAT YOU WOULD EXPECT FROM A REAL ESTATE AGENT! Chuck is a true professional. Chuck helped me and my family tremendously with our first home purchase. He is a consummate professional as well as a good human being.Chuck tailed our experience to fit our family’s unique needs. With my line of work I tend to be busy and am scarce with time. He always fit into my schedule though he was busy empathizing with my situation with a busy work schedule and having 2 young kids. He understood my needs and ensured that he tailored the experience to fit my unique needs.If you need a real estate agent that truly cares for you and wants the best for you and your family go with Chuck. Chuck consistently goes above and beyond what a typical real estate agent would do because he CARES. A true gentleman by all means.” — Santosh and Karen K.